Customer First, The Approach Of Brother Philippines Powered By A Wide Network Of Service Centers! (Press Release)
|Brother Philippines customer support|
According to Brother Philippines President Glenn P. Hocson, “In accordance with the Brother Global Charter, which guides the conduct of the group’s worldwide operations, we at Brother Philippines have made it our mission to put our customer first all the time. We work hard at providing them with not only quality products, but excellent service as well through our dedicated service centers.”
Hocson said that the company will continue to grow this service network to be able to reach the places where Brother’s customers are.
“We believe that one of things that customers look for when buying printers, for example, is the availability of service centers. In Brother’s case, customers are more confident with their purchase knowing that there is a Brother Authorized Service Center nearby to help them maximize the use, as well as maintain their machines,” he said.
“For Brother, it’s not just about being able to sell our products. We believe in creating relationships with our customers. That’s what our Customer+ program wishes to achieve,” he said.
“We have instituted a special service level agreement with corporate customers to be able to address their needs better,” shared Hocson.
He furthered, “We work hard to live by our motto ‘At your side’ as reflected in all segments of our business. And we walk our talk by always putting our customers first. Providing superior value to our customers is our way of building strong and long-lasting relationships with them.