Scam alert: Some Globe At Home modems being sold as DITO modems
Globe today issued a warning that certain individuals and online stores are selling Globe At Home modems with DITO stickers.
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| Globe At Home modems with DITO stickers |
The modus is done through the unauthorized unlocking of the Globe device, substituting the Globe SIM with a DITO Telecommunity SIM
The modus operandi involves selling these modems to unsuspecting customers with DITO stickers making them appear as DITO modems.
It has come to our attention that certain individuals and retail establishments are illegally reselling and passing off as DITO Telecommunity modems, several of our Globe At Home WiFi Modems. The modus is done through the unauthorized unlocking of the Globe device, substituting the Globe SIM with a DITO Telecommunity SIM and concealing the Globe At Home trademark with a sticker of DITO. All Globe At Home Prepaid WiFi kits have pre-inserted SIMs in the modems ready for activation via the Globe At Home app or FB messenger upon purchase.
We are prepared to take the necessary legal action against these unscrupulous individuals and establishments carrying out these deceptive business practices, through the assistance of law enforcement authorities. If anyone has bought, experienced, or has been made aware of this illegal activity, please report the matter to the Department of Trade and Industry--Consumer Protection Group via their email address at consumercare@dti.gov.ph or text 09178343330. They may also report via Globe At Home’s official FB messenger.
Globe noted that to buy legitimate Globe At Home modems, its subscribers may purchase them at Globe At Home Stores, authorized dealers, and online sites to ensure quality and service guarantee.
Globe subscribers may visit the https://shop.globe.com.ph/broadband or through its official Lazada and Shopee Globe flagship stores.
DITO is not offering any home broadband device at the moment.
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