Globe and Grab utilize real-world insights to strengthen network optimization

Data collected will be used to help drivers' telco experience.

File photo: Globe and Grab logos

Improving the connectivity of drivers

Globe has partnered with Grab and its driver-partners to capture real‑world data on connectivity strength and consistency across Metro Manila.

Through this partnership, the companies used trips into live data‑gathering missions, allowing Globe to continuously measure and optimize its network performance in actual conditions.

By working with Grab and its dedicated fleet of driver-partners, we’re able to see how our network performs in real life and use that data to make meaningful improvements for their drivers and our customers, said Eric Tanbauco, Vice President of Consumer Mobile Business at Globe.

During the survey period, over one hundred Grab driver-partners collected more than 20,000 Globe network samples, which allowed the telco to capture performance in high‑traffic and previously untested areas, identify poor coverage zones for targeted improvements, and benchmark live, dynamic data during actual rides for stronger accuracy.

The resulting insights will allow Globe and Grab to collaborate on network enhancements that directly impact subscribers' daily digital journeys, from booking rides to ordering deliveries. At the same time, the initiative also optimizes the connectivity experience of Grab drivers-partners themselves.

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