Header Ads

Power Mac Center's official statement on the iPhone battery servicing

Power Mac Center just released an official statement regarding chemical aging issue of batteries on older iPhone units.
Power Mac Center's official statement on the iPhone battery servicing
Nice one!

Since Power Mac is an Authorized Service Provider, the company stated that they are wholly committed to provided efficient and professional service through a strict set of protocols.

It includes the following:

  • Devices must undergo diagnosis to check the battery condition and other internal and external physical or accidental damage or unauthorized modification that may or may not be visible to the naked eye.
  • If such issues are found, the iPhone will be ineligible for the battery replacement.
  • If, during the diagnosis, we also find other hardware issues, our Apple Certified Engineer will recommend a part or unit replacement accordingly.
  • Customers may or may not proceed with the recommendation, but if they decide to pull out, they have to settle the diagnostic fee if the unit is out or void of warranty. The battery replacement fee is PHP 1,500 for eligible units out of warranty, inclusive of labor. This price may change due to importation costs and without prior notice
  • This is Apple's current and official procedure in all of their partner service centers and we have to comply with it.

The group also assured their customers that Power Mac Center Service Engineers are Apple-certified and they take their craft seriously.

As of the moment, Power Mac has successfully replaced the iPhone batteries of over 150 satisfied customers.

For more info, check out the AppleCare Hotline.
Powered by Blogger.