Since the majority of Filipinos cannot go out to buy prepaid load due to the enhanced community quarantine to prevent the spread of COVID-19, Globe is allowing customers to borrow load or subscribe to promos so they can stay connected during this time of crisis.
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Part of Globe's #SafeAtHome campaign |
Loan up to PHP 50 prepaid load without service fees
Globe said that eligible Globe and TM prepaid customers can load from PHP 5 to PHP 50 in form of load or promo.
Non-qualified users for the load may still avail of emergency services comprising 5MB of data for PHP 5 or 3 texts to Globe/TM and 1 load for PHP 4.
To borrow load, customers may dial *143# on their mobile phone and choose "Loans" for Globe or "Utang" for TM users. Then, check the available load loan, promo load, or emergency SMS (text) or data services.
Customers will still see a service fee in the menu description, but Globe is assuring its users that the fees are waived until April 15, 2020.
The borrowed amount will only be collected once the user top-up.
We are constantly looking for ways to support our customers, especially with the current health situation. We understand that many of our customers may be struggling financially or have no access to load or mobile services because of the ECQ in many areas. Through Globe’s load and promo loans, we hope we can help our customers especially at this time, said Diane Bautista, VP, Globe Feel Valued Tribe.
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