Laguna to launch centralized hotline number for better service and faster gov't response

To push the region's digital transformation, the provincial government of Laguna has launched its centralized hotline for easy access to services.

Laguna announces its centralized hotline number for services and emergency

#LAGUNA centralized hotline launched

It is part of Laguna efforts to fast track its digital transformation

The main goal of the centralized hotline is to give Laguna residents easier access to services like emergency response, official business, public service, and even for reports and inquiries. The technology is provided by the Gur Lavi Corp in partnership with PLDT.

GLC stated that the collaboration for the Laguna hotline number is its first implementation in the public sector in terms of hosted PBX. With this project, GLC believes that it will help the province gather more partners and opportunities in the public sector as well as from private organizations.

GLC also stated that it has ongoing engagements with different government offices already with the same setup that was provided for Laguna. The interests range from barangay offices to larger municipal and provincial offices.

The list includes Barangays San Lorenzo and Bel-Air in Makati City, Municipalities of Teresa and Morong in the Rizal province, and the whole province of Batangas and Bulacan.

Laguna residents can access the centralized hotline by dialing #LAGUNA or #524862. Having Telavi Cloud has advantages for Laguna in its journey to be future-proof. The project will not just improve the communication inside their office, but also their collaborations. People can join an audio conference call with a single click, use individual and group messaging to quickly and easily communicate with colleagues, and create a workspace for teams where they can chat in real-time and share important information, especially during calamities.

#LAGUNA is just a part of a bigger digital transformation project for Laguna. The maintenance and warranty for this project will last for a 5-year period where it is forecasted to provide a 95.2 km fiber network connection that will interconnect CCTV cameras all over Laguna’s National  Road, from Barangay Paagahan in Mabitac, Laguna to United Boundary Barangay San Antonio, San Pedro City Laguna and integrate other Smart City components like smart street lights, traffic lights, PA System and Telemetry devices.

What do you guys think?