Globe's telehealth services record strong growth in 2021

Globe Telecom's telehealth service providers KonsultaMD and HealthNow posted robust performance last year as more Filipinos realized the advantage of tapping digital solutions for their medical needs.

Users have access to 24/7 teleconsultations to medical professionals

KonsultaMD, HealthNow keep the growth momentum

According to Globe President and CEO Ernest Cu, the two providers have been filling the "growing demand" for telehealth services during the COVID-19 pandemic.

Cu is bullish the telco could further get a boost from these two, saying "there is a lot of promise on the healthcare side of the business".

For one, KonsultaMD posted 140% revenue growth and now has over 1 million members, a rise in the userbase that represents a 168% increase year-on-year in 50,000 retail outlets nationwide.

KonsultaMD offers 24/7 virtual medical consultations and is being groomed by Globe’s 917Ventures.

The unit has been expanding its reach. Recently it teamed up with over 60 brands and has been active on popular social media app TikTok with more than 23 million views.

Telehealth has become an important innovation that will stay and evolve even after the pandemic. We believe the public will continue to use KonsultaMD because of the ease and convenience of talking to a doctor anytime without leaving their homes. This has become an invaluable service during the pandemic, said KonsultaMD CEO Cholo Tagaysay.

Meanwhile, HealthNow has grown to 800,000 customers barely two years since its launch. The telehealth service provider processes 15,000 to 20,000 medicine delivery orders daily and serves as the Ayala Group’s technology partner in administering COVID-19 vaccines.

To date, it has helped administer over one million vaccines.