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Ookla: Smart delivers "best" mobile video experience

After securing the status as the country's fastest 5G mobile network, Smart Communications gained another recognition for providing the "best" mobile video experience across all mobile technologies.
File photo: Netflix on vivo V20 Pro 5G

Smart wins another Ookla award

According to the latest report of global monitoring firm Ookla, Smart received the Best Mobile Video Experience award after it posted a video score of 65.75.

The latest Ookla data reflects our unrelenting efforts to improve customer experience and stay ahead of their needs and demands so they may pursue their passions, said Jane J. Basas, SVP and head of Consumer Wireless Business at Smart.

Ookla said this is based on its analysis of Speedtest Intelligence data covering the second half of 2021 from 54,894 user-initiated tests.

Scoring users' video experience, Ookla tests the following: the percentage of tests where users failed to play a video, the average waiting time of users to start a video, the quality of video, the percentage of tests where the video stalled, and the percentage of rebuffering among those who experienced a stalled video.

Citing a report from market research firm Statista, Smart said 98 percent of internet users in the Philippines watched any kind of online video content each week.

As Filipino online users have become accustomed to streaming online videos, our fastest mobile network enables us to deliver the best Video Experience to our subscribers across all mobile technologies - whether it's on 3G, 4G, or 5G, Basas said.

The company ended 2021 with 7,200 5G base stations across the country. PLDT's extensive fiber infrastructure has been also boosting Smart's mobile network.

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