GCash warns irresponsible AI use could deepen inequality

The finance app brings a cautionary message to the 2026 National Innovation Day.

Courtesy: GCash

Smart, not reckless

GCash has emphasized that responsible AI use can close financial gaps and drive inclusive growth across a region where mobile access is high but financial risks run deep.

The finance app said this was its key message when it joined leaders at the 2026 National Innovation Day.

If we don’t use technology responsibly, it will lead to more inequality, said Mynt chief data officer Sara Venturina.

She emphasized that GCash's AI strategy is grounded in improving customer outcomes while upholding strict standards for data privacy and protection. This includes carefully evaluating how technologies are deployed, ensuring efficiency without compromising accessibility or trust.

She pointed to the need for stronger industry-wide standards, while also saying that accountability remains constant regardless of where data is stored.

GCash also highlighted the growing role of emerging technologies that enable the safe use of data while preserving user privacy, allowing institutions to innovate without compromising trust.

As AI adoption accelerates across the Philippines and the ASEAN region, GCash reaffirmed its commitment to working alongside government and industry partners to advance responsible innovation.

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