You can now use the UnionBank Online app to claim Western Union remittances in real-time

UnionBank today announced a new collaboration with Western Union for a new, easier, faster, and reliable way to receive remittances.

A new, easier, faster, and reliable way to receive remittances

UnionBank x Western Union

With the help of PERA HUB, one of Western Union's leading agents in the country, users can now receive Western Union remittances in real-time via the UnionBank Online app.

According to UnionBank, it is the first Philippine bank that enables customers to claim Western Union remittances through the UnionBank Online app and credit it directly to their bank account right away. 

This is the company's solution for the hampered remittances due to the pandemic-related lockdowns all over the world and prevents its customers from going to the bank in person to do transactions as COVID-19 remains a big risk.

With this, Overseas Filipino workers and those far away from their loved ones can now give their families the option to claim remittances at the comfort of their homes.

Using this new feature is very easy, here's how:

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1. Download the UnionBank Online app via Apple App Store, Google Play Store, and Huawei AppGallery.

2. On the UnionBank app, go to "Send/Receive."

3. Tap "Other Partners'' and select "Western Union."

4. Input amount, the MTCN received from the sender, and other requested information.

5. Review and check if all details are correct then press "Submit."

After doing those steps, the amount will now be credited to your UnionBank account.

UnionBank claims that this is a highly secured solution for your peace of mind as well.

Through collaboration with Western Union, the largest remittance network globally, and PERA HUB, one of the leading Western Union agents in the Philippines, UnionBank is proud to be the first bank to digitally enable Western Union remittances in our mobile app for our kababayans, said UnionBank Senior Vice President Arvie de Vera.

We hope this will give our OFWs peace of mind so they don't have to worry more than they already do about their families back home. And to our customers, we remain committed to UnionBank’s pursuit of digital innovations to improve your banking experience and everyday lives, added Ana Aboitiz-Delgado, UnionBank Executive Vice President, Chief Customer Experience Officer, and Chief Digital Channel Officer.

At Western Union our mission is to drive global connectivity, foster financial inclusion and move money for the better. We look forward to successful collaboration with PERA HUB and Union Bank of the Philippines offering multiple cross border solutions for our combined loyal customer base, said Jeffrey Navarro, Head of Philippines, Malaysia, Brunei & Indochina for Western Union.

We also aim to be the first in creating market solutions that will help us grow in new segments, added PERA HUB President and CEO Ian Ocampo.

What do you guys think?