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Samsung releases official statement on fingerprint scanner issue

OPPO
South Korean electronics giant Samsung has just released its official statement regarding the recent fingerprint scanner issue that affected several high-end Galaxy smartphones.
Samsung releases official statement on fingerprint scanner issue
The Galaxy Note10, Note10+

The issue involved ultrasonic fingerprint sensors unlocking devices after recognizing 3-dimensional patterns appearing on certain silicone screen protecting cases as users’ fingerprints.

The devices affected are the Galaxy Note10/10+ and S10/S10+/S10+ 5G that are using the UFS (ultrasonic fingerprint sensor) under the screen.

Samsung said that there will be an update to fix the issue, but for the meantime:

According to the company, to prevent further issues, they advise those who own the above-mentioned devices to remove the cover, delete all previous fingerprints, and reregister their fingerprints.

The company does not advise to use the current screen protector you have on your phone until they seed a new software patch.

Samsung said that it will release the software update to fix this issue as early as next week.

To read Samsung's official statement regarding the issue, click here.

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