Globe, Smart release guidelines for SIM registration
As subscribers wait for SIM registration to start on December 27, telcos release their guidelines to help their users throughout the process.
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| File photo: SIM card |
SIM registration: What you should know
According to the implementing rules and regulations of the SIM Registration Act, all existing subscribers and new ones must register their SIM starting the said date.
For Globe subscribers, the telco said in a social media post that they may register through https://new.globe.com.ph/simreg.
By January, users may also register their SIM via the Globe One app.
If you do not have internet access or are using a basic or feature phone, we will be setting up assisted registration sites by February 2023, Globe said. We encourage you to visit us then so we can help you register your SIM.
For newly purchased SIM on or after December 27, users must register immediately to activate the SIM. If this will not be used right away, the user has until the SIM shelf life expiry date indicated in the packaging to comply with the registration process.
The following will be collected and required to be able to register your SIM:
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| Kinds of identification cards accepted |
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| Information required to register SIMs |
Globe said SIMs for minors shall be registered under the name of the parent or legal guardian.
If the user just transferred to Globe through Mobile Number Portability, he or she should register again via the online portal.
When using prepaid SIM under a company name, this will be registered by the authorized representative of your company.
Those traveling abroad and are using roaming services are not exempted once registration starts. They must also register through the portal to avoid deactivation.
As for existing Globe Postpaid, Globe Platinum, and Globe Business postpaid customers, Globe said they will be pre-registered using the details they provided during the application. Globe agents may still get in touch with said customers in case there is missing information.
Foreigners visiting the Philippines must also comply with the registration process:
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| For foreigners |
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| For foreigners |
Other reminders
- If the user has multiple SIMs, these may be registered under one name, but this should be done per SIM, still through the online portal.
- When registering, an OTP will be sent. Make sure you have good signal reception, otherwise click "Resend OTP" on the portal if you did not receive a code.
For prepaid WiFi or myFi users, follow these steps to access the OTP:
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| Prepaid WiFi |
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| MyFi |
If you encounter any problem after registering, contact Globe's customer service through Facebook Messenger.
NOTE: Registration will be until April 26, 2023, but this can still be extended for another 120 days.
As for Smart, registration will be through https://smart.com.ph/simreg. This will be for new and existing Smart Prepaid, Smart Bro, and TNT subscribers, the telco said in a social media post.
The following will be required to be able to activate a SIM:
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| Smart registration |
For Smart Postpaid users, you will be notified and asked to confirm the information you provided when you subscribed.
Enterprise customers will be notified and will be also asked for their confirmation to register their existing information.
Smart also said that registration for minors shall be under the name of the parent or guardian.
For foreigners, the following will be required:
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| Smart registration foreigners |
Smart also noted that there is no limit as to how many SIMs may be registered under a subscriber’s name.
ANOTHER IMPORTANT REMINDER: Registration is FREE whatever your SIM is.
Keep in mind these details to prevent your SIM from being deactivated.
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