Maya extends support to customers affected by Typhoon Carina

The digital bank is extending a payment grace period to borrowers.

Photo from Maya

Maya also supports relief efforts

In a statement, Maya said it will give its customers a grace period for their existing credit. Under this program, selected borrowers of Maya Easy Credit, Maya Personal Loan, and Maya Negosyo Loan will not be subjected to late payment fees for their outstanding credit until August 15.

This applies to borrowers in good credit standing from the affected areas whose due dates fall between July 21 and August 5. Areas covered include the NCR, Rizal, Bulacan, Tarlac, Zambales, Pampanga, Cavite, Bataan, and Batangas.

We understand the challenges faced by our customers in the aftermath of the calamity, and we want to stand by them during these difficult times, said Shailesh Baidwan, Group President at Maya and Co-Founder of Maya Bank. This grace period is our way of providing relief and support so they can focus on their recovery.

Eligible customers will receive notifications via SMS and the Maya app. Regular charging of fees will resume on August 16 for all customers.

Aside from this, Maya is also supporting various non-governmental organizations by equipping them with donation payment channels such as QR PH-enabled codes for their relief program.\

Maya is encouraging those who can donate to scan the Maya QR Codes of partner organizations to extend help to affected communities during this time of need. These NGOs include Alagang Kapatid Foundation, Caritas Manila, JCI Manila, Oxfam Pilipinas, Philippine Red Cross, UNICEF, UNFPA, and Tzu Chi Foundation.

To donate via Maya QR, follow these steps:

Scan the QR code of your chosen organization by clicking the ‘Scan to Pay’ button on your app

Make sure that the merchant's name appearing on the app after scanning is the name of the organization you are donating to.

Enter the amount you wish to donate.

Review your donation and proceed to pay.

Earlier, GCash also called its users to donate to organizations to help those affected by the typhoon.

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