Worry less, live more with total device protection because HUAWEI cares for you

HUAWEI is one of those trusted tech giants that has built a good reputation in terms of durability and after-market support of its products over the years. This includes even its high-end foldable smartphones, which often challenge engineering norms to create sophisticated yet long-lasting devices that often surpass the competition.

File photo: HUAWEI Mate XT

However, like any electronic device, unexpected damage can occur, sometimes beyond the coverage of standard warranties, which have their limitations.

A demo showing the strength of the Carbon Fiber Inner Screen Play with 380 GPa extrusion resistance of the Mate X6. HUAWEI demonstrated that it is even capable of lifting an entire 150-kilogram motorcycle.

So, to lessen the worries of its customers further, HUAWEI introduced the comprehensive total device protection called HUAWEI Care.

As we all know, foldable smartphones like the Mate X6 and tri-fold Mate XT are not cheap, and safeguarding these investments might be a wise idea after all.

Benefits and key features of HUAWEI Care

For HUAWEI foldables and wearables

For the peace of mind of its users, HUAWEI Care offers accidental damage protection, extended warranty, and loss care for audio devices.

HUAWEI Mate X6 and XT foldable users are entitled to FREE Accidental Screen Damage Protection, which includes one-time screen protection for accidental damage.

• HUAWEI Mate XT - One-time screen repair service
• HUAWEI Mate X6 - One-time for main screen and one-time for exterior screen repair service

This coverage applies to HUAWEI Mate XT and HUAWEI Mate X6 within one year from the date of purchase. In short, if your foldable screen becomes broken, cracked, or malfunctions due to accidental impact, falls, or pressure, you're covered, unlike traditional warranties.

Genuine spare parts costs are FREE, and the service fee is minimal.

Some of the devices with the HUAWEI Care service

For the HUAWEI Mate X6, a maintenance fee of PHP 2,699 for the cover screen and PHP 3,999 for the main screen will apply. Meanwhile, for the HUAWEI Mate XT, a maintenance fee of PHP 7,799 will apply.

This is important as users often worry about the extra screens of their foldable devices, even on reputable brands like HUAWEI. 

Apart from its foldables, HUAWEI Care is also available on its wearables.

For audio devices, let's say, for example, you lost one of your buds, you don't need to buy the entire package anymore, a game-changer for small devices. HUAWEI Loss Care offers a one-time (1) 50 percent off for a single earbud if lost or damaged.

The process

HUAWEI Care for Mate X6 and Mate XT

If that ever happened, the company said that the user simply needs to walk into the nearest HUAWEI Experience Store, and their friendly staff will greet and explain the repair process to them, making the experience less hassle.

Moreover, repairs under HUAWEI Care won't compromise the original manufacturer's warranty of your device.

Also note that HUAWEI Care guarantees repairs with 100 percent genuine spare parts that are certified by the brand for safety, reliability, and backed by the manufacturer's warranty.

Having original components in the repairs of your device will make it feel like new. It ensures quality assurance, preserving your device’s performance, durability, and integrity the way it is.

This is way better, safer, surer, and almost hassle-free than having your device serviced by third-party repair shops.

HUAWEI Care is covered across the Asia Pacific (APAC) region. This means that the device would be supported and protected across authorized service centers in the region.

The rest of the service

The company also ensures that existing devices will receive security updates to protect users from vulnerabilities.

HUAWEI also highlights HUAWEI Service Day, happening every month (3 days a month, every first Friday, Saturday, and Sunday), where the company offers discounts on spare parts and labor for out-of-warranty repairs.

Lastly, if the user has questions, the company also provides multiple ways for customers to reach out for assistance, including phone, live chat, and email support.

Our thoughts

Again, HUAWEI devices are durable and reliable.

BUT, because your peace of mind matters, you can FURTHER protect your high-end HUAWEI device investment like the Mate X6 and Mate XT with HUAWEI Care.

Remember, your device is an essential part of your daily life—whether you're a young professional, entrepreneur, small business owner, or student, it helps you stay connected and productive. But accidents happen, and unexpected repairs can be costly.

Having HUAWEI Care could save you from the extra cost and hassle.

To know more about HUAWEI Care, visit these links: Mate XT and Mate X6.