Simply Reliable: Smart reinforces commitment to customers

Smart Communications, Inc. (Smart) announced that the company is committed to customers by being "Simply Reliable."

Donny Pangilinan for Smart Simply Reliable

Reliable experiences for its subscribers

The company not only ensures network stability but also commits to delivering authentic customer service, unforgettable experiences, and feature-rich products that offer great value.

For example, when many providers shut down their physical stores to shift to primarily online channels, Smart maintained its 123 Smart Stores to support its wide range of customers.

Smart Stores are placed in strategic locations while offering a familiar and warm space where subscribers can conveniently inquire about new products and offerings, transact or settle their bills, and address all their concerns.

By keeping its stores open, Smart continues to strengthen its bond with customers, offering direct, face-to-face support for any account concerns.

The telco giant also has the Smart App, where customers can avail of services anytime and anywhere. Through the Smart App, you can stay on top of your usage and track your promo subscription, data usage, monthly bills, and rewards with a few taps on your smartphone.

Smart also offers reliable connectivity, value-packed plans, and exclusive perks for both Prepaid and Postpaid users. With promos like Power All for Prepaid and Data & Call Boosters for Postpaid, customers stay connected with ease.

Smart Prepaid users can enjoy Power All promos (50, 99, 149) with data, calls, and texts to fit their lifestyle and budget.

Smart Postpaid customers can stay connected effortlessly with Data and Call Boosters starting at PHP 199 via the Smart App.

Beyond network stability, Smart delivers memorable experiences, providing exclusive access to concerts and world-class events, while Smart 5G ensures seamless sharing in real time. Postpaid subscribers also enjoy lifestyle perks through dining, travel, and entertainment rewards.

Smart keeps Filipinos connected to their favorite artists through exclusive ticket access, promos, and giveaways for highly anticipated concerts and world tours. It includes the j-hope concert in Manila last April to the return of 98 Degrees in May.

Continuing to expand its network, Smart launched 5G Max, enhancing connectivity even in high-traffic areas. 

Smart showcased its 5G Max technology at j-hope's concert at the Mall of Asia Manila last April, enabling fans to seamlessly post, stream, and stay connected despite the crowded venue. 

Smart covers 97 percent of the population. So basically, Smart remains Simply Reliable, a steadfast presence in the evolving digital world.