Confirmed: OnePlus is exiting EU and North American operations, PH unaffected

After 6 months of rumors and uncertainties, OnePlus confirmed that the company will conclude its product rollouts in Europe and North America in an official statement.

File photo: OnePlus 15

OnePlus EU and North American exit

There is no direct explanation of what made them decide to do this, but this is part of OPPO's recently reported restructuring within the OPPO group that will consolidate OnePlus and realme's marketing and product operations under OPPO's leadership.

Going back to the statement, OnePlus assured that all existing devices will keep getting software updates, security patches, and after-sales support.

OnePlus added that its users who fall within the eligible upgrade scope will have an option to upgrade to a voluntary update to the latest ColorOS (ColorOS 17 at the moment). Legacy models that are not eligible for this specific upgrade will continue to receive software maintenance.

Read the entire statement below.

Official statement from OnePlus

After thorough evaluation, OnePlus has decided to conclude product rollouts in Europe and North America. Existing OnePlus devices will keep getting the software updates, security patches, and after-sales support. Our customer service channels remain open and responsive in accordance with our standard warranty and support obligations. Your rights under applicable consumer protection laws remain unaffected by this announcement.

It has been an honor to share this journey with you. Thank you for your trust, your passion, and for being an essential part of the products we have built together.

In the Philippines, OnePlus continues to operate with fresh releases through Digital Walker.

We've reached out to the Digital Walker team and OPPO Philippines for clarification and will update this post once we receive their response.

Update: Team Digital Walker Philippines confirmed that they are unaffected by these changes.

Just a week ago, the company announced the pre-order for the new OnePlus Pad 4.