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IDC: Top ICT predictions in the Philippines

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10 ICT industry predictions by IDC for 2018 focusing on the growth of the Philippine Digital economy as local organizations are leveraging digital platforms.
IDC: Top ICT predictions in the Philippines
IDC: Top ICT predictions in the Philippines


Organizations must become digital-native enterprises (DNE) in order to lead in the digital transformation economy (DX). DNEs can harness the power of the technology to multiply innovation and accelerate their businesses’ transformation. IDC, Thus, urges local entrepreneurs to accelerate innovation as the emerging technology trends are set to define businesses in the Philippines for the next three years.



It is good to see more Filipino Enterprises have a growing appetite for digital technologies. Technology is not merely a tool, but an enabler for business leaders, said Jubert Alberto, Head of Operations, IDC Philippines. The country’s ICT development has been showing significant progress from both the public and private sector domains. The combined efforts of these two stakeholders will usher a period of rapid and robust technology adoption, Alberto Added. 

Jubert Alberto together with IDC Philippines Research Analysts revealed the strategic top predictions that will unfold in 2018 and beyond that results in the largest possible impact to local organizations.

1. Out-of-the-Box Think Tanks - For the next three years, out-of-the-box thinkers or disruptive CIOs will set the tone of the ICT development in the Philippines.

2. Upscaling Jobs through ICT - The demands of the borderless economies will push enterprises to manpower reselling and upscaling jobs through ICT by 2021.

3. Authentication and Trust - 20% of CIOS will shift their cyber security focus towards trust and authentication to better handle their business risks by 2019.

4. Workspace 360 - The rise of digital natives and digital native thinking influence will push novel workspace trends. This is a result of increased mobile access to the internet which results in increased demand for work not limited by location with openness to collaborations.

5. Digital Empowerment: Non-Disruptive Digital Disruption - The country’s continued progress in digital transformation will spark the beginnings for financial and retail technologies and services that integrate seamlessly into the everyday lives of the local communities for the next two years. An example is the Makatizen card which uses NFC for local government units to quickly identify resisdents and act as mobile wallet that allows the residents to use for digital platform based transactions.

6. Personalization is the New Standard - Utilization of digital driven, customized and personal approaches to customer intimacy and acceleration of talent that will become the standard practice among Philippine enterprises for the next year or two.

7. Future of Payments - The Philippines will witness creative and Filipino centric payment and remittance innovations driven by the country’s unbanked sectors and ongoing rise of remittances from the OFWs by 2019

8. Digital transformation in the BPO Industry - Digital transformation will disruption the BPO market dynamics, BPO providers who align their Digital transformation plans with the changes in the industry will gain a competitive advantage in the market.

Analytics-driven Marketing - Philippine enterprises that use analytics and customer insights into their marketing will see a competitive and commanding lead over the competition in profit and customer retention for the next five years.

Digital Economy Tipping Point - Philippine enterprises will mature at a higher level in digital transformation adoption and the more clarity in the vision for the country should be seen as the government will prepare its ICT initiatives. 



Based on these predictions, it is clear that Digital transformation will play a major role for the Philippine economy in the coming years.

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