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Samsung Experience Stores promote a safe shopping experience

Continuing its commitment to great customer service, Samsung has taken extra precautions in all of its Experience Stores to ensure safety.
Samsung Experience Stores promote safe shopping experience
Samsung Experience Stores push safety for customers and employees

Samsung claims that its Experience Stores are safe for customers and employees

Samsung Philippines made sure that it follows the guidelines set by the Inter-Agency Task Force for the Management of Emerging Infectious Diseases. To keep its consumers and employees safe, health and safety protocols are in place.

First off, unique QR health declaration codes are installed in every entrance of Samsung Experience Stores to promote a safe and contactless contact-tracing process. After that, customers are greeted by Samsung employees wearing face masks and face shields.

Product demonstrations are done side-by-side while keeping the required safe distance of one meter to practice social distancing. Smart Switch self-help guides and leaflets are also issued to customers to minimize prolonged interaction in the store.

Store personnel always disinfect the display units and heavy traffic areas as well. Acrylic sneeze shields are also installed in cashier counters in all Samsung Experience Stores to serve as a protective barrier. To limit physical interaction in the stores, Samsung’s Live Shop Assist and Customer Service hotline are also open to assisting customers remotely.

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