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KonsultaMD consultations skyrocket by 256 percent in first half

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KonsultaMD, a wholly-owned subsidiary of Globe Telecom, said medical consultations it conducted during the first six months of 2021 soared by 256 percent.
KonsultaMD consultations skyrocket by 256 percent in first half
KonsultaMD continues growth momentum

Teleconsultations booming amid the pandemic

As the COVID-19 pandemic continues to force Filipinos to stay at home, the health tech service provider said medical consultations made online have been gaining popularity, especially when there's a surge in new infections.

During the peak of the first COVID-19 spike earlier this year, KonsultaMD chief executive officer Cholo Tagaysay said teleconsultations reached as high as 11,000 in a day.

The pandemic propelled the growth of online health services and changed the way Filipinos interact with medical experts. People are afraid to leave their homes, hospitals are overcrowded so the adoption of telemedicine has absolutely exploded. We set new all-time record highs every month, Tagaysay said.

Tagaysay was optimistic the growth of the telemedicine market would continue even after the global health crisis.

KonsultaMD's user base also grew to one million in the period.

For as low as PHP 60 a month, users can access licensed doctors via voice or video calls.

What happens is people try KonsultaMD for the first time to check if they have COVID because they wanted to talk to a doctor immediately. But once they realize how easy, how convenient, how fast, and how affordable the service is, they start consulting for cases that normally won’t probably rise to the level of a hospital visit, such as a headache and stomachache, he said.

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