Here's how you can upgrade your Maya account without a government ID

Yes, it is possible. This covers eligible users only.

Courtesy: Maya

Easier upgrading via Maya

Maya is making account upgrades simpler with ID-less verification, which lets eligible users verify their identity without taking a photo of or uploading a physical ID.

What you need are details you already know, like your name and birthday. Maya checks these details against the National ID records through National ID eVerify, the Philippine Statistics Authority’s identity-verification service.

Here's what to do?

• Step 1 - When prompted, simply enter your name and birthday. Maya will check these against the National ID records through National ID eVerify. If you have your National ID number memorized or saved, you can use that instead. Once your details are successfully verified, there’s no physical ID to photograph or upload.
• Step 2 - Take a quick video selfie to help confirm your identity. It works together with your National ID verification as part of the identity checks needed to upgrade your account.
• Step 3 - Rather than asking you to enter information that can already be verified, Maya will only ask for additional details if they’re needed.

If Maya can't verify your information through National ID eVerify, you can simply continue with the regular ID-upload process without having to start over.

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