Grab Philippines starts pilot study of in-car audio, video recording

Grab Philippines has started the pilot test of in-car audio and video recording as part of its vision to further strengthen security measures for both its partner-drivers and users.

Grab aims to heighten security for drivers, passengers

Grab Philippines equips select cars with in-car audio, video recording equipment

The ride-hailing firm said more than 180 GrabCar vehicles would have the said equipment starting today, January 13. 

The study, it noted, would run for two to six weeks, where it hopes could soon boost its dispute resolution efforts.

Grab sees that this audio and video recording pilot will serve as another layer of security to both drivers and passengers. We hope that this pilot, if proven successful, will bring us even closer to our goal of zero preventable incidents on our platform, said Grab. 

The company assured its users the recordings that would be collected would be encrypted and stored in its database seven days for audio recordings and 10 hours for video recordings. 

Users will be notified via GrabChat regarding the study, and they may opt to cancel the ride without penalty, Grab said.

Grab also assured that the pilot was compliant with the National Privacy Commission's data privacy law. 

Source: GMA