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GCash shares tips to avoid getting scammed, check here:


Mobile wallet GCash renews its call for its users to #GCheckMuna and to remain vigilant when making transactions.
File photo: GCash app

In a statement, GCash has provided a #GCheckList to help keep away its users from scammers who try to use the platform to do illegal activities.

How to avoid getting scammed at GCash

1. Learn how to spot fake websites, emails, texts, or calls - Check if the email address and the send are the same and if it comes from the email domains @gcash.com or @mynt.xyz.

Also, check out if the websites www.gcash.com or www.help.gcash.com are spelled correctly and without additional punctuation.

NEVER click any link inside emails or texts. Note that fake emails, messages, or even calls usually instill a sense of urgency among users, like pressuring users to take action so their account will not be deactivated.

2. Know what are the various types of scams - BE UPDATED about the latest modus operandi of scammers through the news or through industry experts and organizations.

3. Avoid account takeover or phishing - Scammers often pose as a company representative or someone that their victim knows. This is why it’s important to NEVER SHARE your personal information like one-time passwords.

DON'T CLICK links outside of the GCash app, especially from unverified websites or senders. Remember that GCash promos and raffles are only released through official channels.

4. Stay away from fake online sellers - Make purchases only from trusted online sellers, or at least research if the seller is legitimate.

To verify the store’s legitimacy, check when it was created, if the seller transacts with multiple customers, and if they have repeat customers. Also, take the time to read the customer reviews.

To further help ensure customers’ safety and security, GCash has put in place various security measures:

Real-time risk monitoring to capture various suspicious activities
Barring and blacklisting fraudulent transactions and account
Partnering with the Philippine National Police - Anti-Cybercrime Group to apprehend fraudsters

GCash is also building an insurance portfolio, including an Online Shopping Insurance that users can avail of for as low as PHP 15 a month. This aims to protect GCash users from online selling scams.

To report scams and fraudulent activities, head to the official GCash Help Center at https://help.gcash.com/hc/en-us or message Gigi on the website and type, "I want to report a scam."

GCash NEVER SENDS personal messages when addressing concerns.

Customers can also call the official GCash hotline: 2882 for queries and other concerns.

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