NPC grants seal of registration to PLDT and Smart

PLDT and its wireless unit Smart have complied with the government requirements for a seal of registration.

File photo: PLDT group

PLDT is underscoring the importance of customer data protection

In a statement, PLDT and Smart Communications, Inc. said they have completed the requirements and have received the Seal of Registration from the National Privacy Commission.

This is aligned with our goal of implementing the best global practices when it comes to protecting our customers' data privacy, said Leah Besa-Jimenez, Chief Data Privacy Officer at PLDT and Smart.

Both telcos said they continue to make efforts to protect the privacy of their customers like through SIM registration via QR codes, and cybersecurity talks to educate customers. All employees also undergo mandatory data privacy refresher courses.

In 2023, PLDT and Smart reiterated their support for the initiatives of the NPC in protecting Filipinos’ data. The PLDT Group has also been actively engaging different organizations to fight online sexual abuse and exploitation of children (OSAEC) and child sexual abuse and exploitation materials (CSAEM)-related issues.

As of end-2023, the PLDT Group has blocked 1.5 billion user attempts to access CSAEM. The company has also invested heavily in its Child Protection Platform which focuses on blocking CSAEM.

Last year, the PLDT Group was able to block more than 16 billion attacks and attempts to breach its cybersecurity network. It also prevented more than 65 million SMShing messages. Smart, likewise, blacklisted more than 315,000 mobile numbers.

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