To serve customers better, ASUS launches "Platinum Protection Warranty" service

To start the year right, ASUS announced the "Platinum Protection Warranty" service, a new warranty program designed to provide users with a "more complete and worry-free" experience to its customers.

Platinum Protection Warranty

To serve its customers better

The new service is eligible for customers who will purchase any ASUS, ROG, or ExpertBook laptops from January 1, 2020. It provides users coverage for accidental damage within the first year of warranty with no extra cost.

2-year global warranty and more

It covers accidental damage such as falls, drops, liquid, electrical damage, acts of nature (floor, quakes, etc.), and more.

2019 was a BIG year for ASUS, and more so for ASUS Philippines. Year after year, we launch innovative products and introduce exciting promos for our end-users, and now, as we welcome a new decade, we focus our first efforts of 2020 towards launching a new after-sales service that will help all our new ASUS users enjoy and have a worry-free experience with their laptops. With the ASUS Platinum Protection Warranty, we assure our fans that we will be with them every step of the way, closes Mr. Lenny Lin, ASUS Philippines Business Development Manager for Gaming PC.

In addition, ASUS made previous costly repairs outside the standard warranty more affordable. ASUS will shoulder 100 percent of the labor cost and 80 percent of the part replacement cost for ASUS laptops eligible under PPW within the first year of warranty.

This new service is on top of the existing 2-year global warranty and Premium Care.

To recall, the global warranty of ASUS is available in 193 countries worldwide. Premium Care, on the other hand, allows customers to take advantage of the company's Authorized Service Partners for their laptops' internal maintenance.

Currently, ASUS has 99 Authorized Service Partners in more than 60 cities in the Philippines.

For the list of the company's Authorized Service Partners, visit this link.