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Globe, bolttech launch team up for Gadget Xchange for "hassle-free gadget switching"

Globe partners with international insurtech bolttech for a program that makes postpaid device switching easier.
Photo from Globe

More benefits for Globe Postpaid users through Gadget Xchange

In a statement, Globe said the program is called Gadget Xchange. It said that it is an "innovative program offers greater choice and flexibility with quick and easy mobile device and screen replacement services, as well as the freedom to seamlessly switch between different device brands, styles, and colors."

New and recontracting Globe Postpaid and Platinum subscribers can access these benefits through a monthly subscription fee.

The telco said service plan fees for Globe Gadget Xchange start at PHP 89 per month for entry-level phones and a maximum fee of PHP499 per month for high-end devices, both with a protection period of up to 48 months.

According to Globe, device switch or replacement services can be requested at any time online, with free pick-up and doorstep delivery. It also includes a 12-month warranty for device replacements and a 3-month warranty for screen replacements, it noted.

New postpaid customers, they may add the Globe Gadget Xchange subscription via the application form.

Online, new, and re-contracting subscribers just need to visit new.globe.com.ph, apply for a plan with the device, and then toggle the Globe Gadget Xchange button after selecting a device.

A recent bolttech study showed that a cracked screen, accidental breakage, and liquid damage are the leading concern for mobile plan customers in the Philippines, with over 50 percent highlighting such possible damages as their priority for device protection. Another important feature they cited include the flexibility to switch their mobile device for a different model at 43 percent.

Globe is very proud to launch this new service with bolttech as we continue to look for innovative ways to serve our customers. This offer is another first and exclusive from Globe Postpaid, with the convenience of switching mobile devices, no questions asked. With Gadget Xchange, Globe Postpaid customers no longer have to wait for their contract renewal to change their devices, and they get to easily ensure device protection, said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Our partnership with the Philippines’ leading telecommunications brand Globe allows us to elevate the device protection services locally. Together, we share a vision of providing customers with an enhanced experience, making it easy and convenient, with added flexibility and choice in obtaining the protection they need. Our collaboration with Globe is something we take great pride in, and we're excited to help customers safeguard the valued devices that are central to their lives in our fast-moving, digital world, said Baldev Singh, CEO, Southeast Asia, bolttech.

The wide array of device options for customers includes switching or replacing their mobile device with an identical or similar model of the same brand, or to a different brand within a predefined model selection.

More information about Globe Gadget Xchange and other benefits can be accessed through https://new.globe.com.ph/gadget-Xchange.

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