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Smart and Globe release statement on Huawei situation

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Both Smart and Globe recently issued their statement on the ongoing Huawei situation.
Smart and Globe release statement on Huawei situation
Huawei P30 Pro

Statement by Smart and Globe on the Huawei situation

Smart assured its customers who availed Huawei handsets and devices via its official channels that said products will continue to function normally on the PLDT-Smart network.

In light of the recent trade ban of the United States government on Huawei products, PLDT and Smart Communications, Inc. wish to assure its customers who have availed of Huawei handsets and devices via its official channels that said products will continue to function normally on the PLDT-Smart network. PLDT and Smart will work closely with Huawei in addressing concerns regarding future firmware and software updates for phones, pocket WiFi units, and other devices.

Globe also said he US Department of Commerce has given Huawei a temporary license to maintain its current devices until August 19, 2019 and they also assured their customers that existing Huawei devices will continue to function properly using the Globe network.

As a further update to our customers using Huawei devices, the US Department of Commerce has given Huawei a temporary license to maintain its current devices until August 19, 2019. In this regard, we assure our customers that their existing Huawei devices will continue to function properly using the Globe network.

Both companies said that they will provide updates to their customers for other developments on the matter.

We will continue to keep you posted as we gather more information on this developing issue. Thank you.


Sources: Smart, Globe
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