To make the process faster, the Land Transportation Office is seeking to make the registration process of vehicles online.
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LTO partners with Dermalog to add the feature to the portal |
Lessen queues at its offices?
In a statement issued by the agency on its Facebook page, the LTO said it is working with biometrics security company Dermalog to resolve issues surrounding the processing of transactions. LTO Chief Assistant Secretary Teofilo Guadiz III added,
I fully support the (MVRIS) in the public portal of LTMS for the renewal of vehicles as this will greatly reduce the lines in our offices. With this activation, it will be possible to renew your vehicles without needing to line up at LTO offices around the country.
One of the solutions proposed is the activation of the Motor Vehicle Registration Information System (MVRIS). Both parties believe that this could help in reducing the long lines in various LTO offices.
At present, vehicle owners must visit an LTO office to submit the registration requirements, pay the required fees, and then receive their registration stickers or license plates, among others.
Dermalog spokesperson Atty. Nikki de Vega explained that two-thirds of transactions with the LTO involve motor vehicle renewals. She said that enabling the public to perform this online will bring convenience.
In terms of supposed system slowdown, Dermalog claimed that it is exerting efforts to help the LTO in resolving the issues and make the processes even more responsive and adaptive.
The biometrics company also expressed its commitment to deploy its support staff in the LTO offices and through online to educate and assist the public in using the LTMS public portal.
According to de Vega, Asec. Guadiz and Dermalog have agreed to support each other to improve customer experience and improve business processes with LTO’s LTMS. She also said that the convenience of the motoring public in using the LTMS and transacting with the LTO is what is important,
Allegedly, LTO and Dermalog officials will meet in the coming days to finalize the implementation.
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