BPI introduces new security features with app update

Bank of the Philippine Islands (BPI) has boosted its security features to protect its customers against persistent cyber threats.

BPI mobile app

New safety protocols

Launched last end-July, the bank had introduced version 13.1 of the BPI app on iOS, Android, and HUAWEI.

The new version is equipped with advanced features to strengthen the fight against unauthorized access, suspicious background activity, and potential app interference.

These enhancements are part of our ongoing efforts to deliver secure and seamless digital banking services. Security is foundational to the trust our clients place in us, said Fitzgerald Chee, head of Consumer Platforms.

The new safety measures can also trigger alerts, including device security compromised, or temporarily restrict access if it detects potential cybercriminal acts on a user’s device.

Here’s what BPI users should do:

1. Disable Full-Screen Overlays or Notifications

Select anti-virus software may use these overlay permissions.

To disable, go to: Settings > Apps > select the antivirus app and disable or turn off the permissions granted.

2. For Samsung Users, Activate Secure Folder

Step 1: Activate Secure Folder

• Go to Settings > Biometrics and Security > Secure Folder

• Sign in with your Samsung account and set your preferred lock type

Step 2: Add the BPI app to Secure Folder

• Open Secure Folder, tap the + icon

• Select the BPI app and tap Add

Step 3: Launch the BPI app from Secure Folder

• Close all other apps

• Open Secure Folder and tap the BPI app to launch securely

BPI is urging its clients to update their app to the latest version.